1. INTRODUCTION
SHL Builders (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you interact with our company through our website, email communications, phone calls, in-person meetings, or when you engage our construction and renovation services. We understand the importance of protecting your personal information and are committed to processing it responsibly and in compliance with applicable privacy laws.

2. INFORMATION WE COLLECT

2.1 Personal Information You Provide
We may collect the following types of personal information that you voluntarily provide to us:
Contact Information: Name, email address, mailing address, phone number
Property Information: Address and details of property for potential or ongoing renovation/construction projects
Financial Information: Payment information, bank account details, and other financial information necessary for business transactions
Communication Records: Information contained in communications with us via email, phone, in-person meetings, or through our website contact forms
Project Specifications: Design preferences, project requirements, budgets, and timelines
Documentation: Copies of permits, building plans, contracts, and other related documents

2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage of our website, including:
Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent on pages, referring websites, and other browsing actions
Location Information: General location based on IP address
Cookies and Similar Technologies: Information collected through cookies and similar technologies to enhance your experience on our website

3. HOW WE USE YOUR INFORMATION
We use your personal information for the following legitimate business purposes:
To provide and manage the construction/renovation services you request
To communicate with you about your project, including updates, changes, and inquiries
To process payments and maintain financial records
To improve our services and develop new offerings
To comply with legal obligations, including permit applications and building code requirements
To protect our rights, your safety, and the safety of others
To maintain appropriate business records
To market our services to you, subject to your right to opt-out

4. INFORMATION SHARING AND DISCLOSURE
We may share your personal information with the following categories of recipients:

4.1 Service Providers
We may share information with trusted third-party service providers who perform services on our behalf, such as:
Subcontractors and specialty trade professionals
Architects and designers
Material suppliers
Payment processors
Software providers that help us manage projects
Permit expeditors and regulatory compliance professionals
These service providers are obligated to use your personal information only as necessary to provide these services to us and are contractually required to protect your information.

4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4.4 With Your Consent
We may share your information with other third parties with your consent or direction to do so.

5. DATA SECURITY
We implement appropriate technical and organizational measures to maintain the safety of your personal information. However, no Internet transmission or electronic storage is ever completely secure, and we cannot guarantee absolute security.
Our security measures include:
Physical safeguards for our offices and information storage
Encrypted data transmission
Password protection and access controls
Regular security assessments
Employee training on privacy and security practices

6. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it.
For construction and renovation projects, we typically maintain records for a minimum of 7 years after project completion to address any warranty claims, maintenance needs, and to comply with industry standards and regulations.

7. YOUR RIGHTS AND CHOICES
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include:
Access: Request access to your personal information
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information
Restriction: Request that we restrict the processing of your personal information
Data Portability: Request a copy of your personal information in a structured, machine-readable format
Objection: Object to our processing of your personal information
Withdrawal of Consent: Withdraw any consent you previously provided for the processing of your information
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

8. CHILDREN’S PRIVACY
Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information.

9. THIRD-PARTY LINKS AND SERVICES
Our website may contain links to third-party websites, and our services may involve third-party providers. This Privacy Policy does not apply to such third-party services or websites, and we are not responsible for their privacy policies or practices. We encourage you to read the privacy policies of any third-party services or websites you visit.

10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.
The date at the top of this Privacy Policy indicates when it was last updated.

11. CONTACT US
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

SHL Builders
4506 3rd Ave, Brooklyn, NY, 11220
Email: info@shlbuilders.com
Phone: 212 – 920 – 0185